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FAQs

COMPLETE INTAKE FORMS
If you are new to Simple Wellness we ask you please fill out the health history form that was included in your confirmation email. Please update this form as necessary before any future appointments. (A link will be included in your reminder email)

BE A FEW MINUTES EARLY
Arriving a few minutes early will allow time for you to talk to your massage therapist about your goals and needs for massage therapy, a few minutes talking about your health history, which is important when preparing to receive a massage. If you are feeling ill it might be best to reschedule your appointment.

THE TABLE
Your massage therapist should explain the process on how to address the table. You will be asked to undress to your comfort level. Massage work is typically most effective when the therapist is able to make direct contact with the skin. About 50% of people who get massage take off all their clothing and about 50% leave just their underwear on. If you have issues about removing clothing please discuss this with your massage therapist to come up with a solution. There are some Massage techniques that can be applied through clothing and we want you to be comfortable for your massage.

COMMUNICATION AND FEEDBACK ARE IMPORTANT
Our Massage Therapists are trained to keep you properly draped and only uncover the part of the body they are working on. Our therapists will also check in with you on comfort level, temperature and pressure. Remember that communication is very important and helps remove uncertainty which leads to stress. At any time if you need alterations please ask your therapist. We want to create a great experience, and your input is crucial for this. You know your body better than anyone, and by communicating with your therapist, you will have the most beneficial experience possible.

AFTER YOUR MASSAGE
Regular massage works best. Your massage therapist will recommend a plan based on your goals. They will also include suggestions for ways to help keep you feeling well, such as recommending stretches for a particular muscle group or some body awareness exercises. Regular massage is going to help ease, range and quality of movement, that is why is it best to schedule your next massage before leaving.

It is important to choose a Massage Therapist who is properly trained and skilled, someone with whom you can feel comfortable around no matter what therapy is applied.

Here are some tips for finding the right massage therapist for you:

  • Have an Idea of what type of massage you are looking for, this will help guide you toward the right massage therapist for you.
  • Bodywork is both an art and a science. As with any healing art the extent of formal training, years of experience and natural gifts are important when selecting a practitioner.
  • Ask/Check the therapist’s background. In Nebraska a therapist must be licensed by the state in order to practice massage.
  • Ask or research how long a therapist has been licensed and what training he/she has received. We have this information on our massage therapists provided for you on our website here.
  • Ask for personal recommendations from friends or health care providers. Ask what the strengths of the therapist are and where they may not fit with your particular needs.
  • Look for affiliations through professional offices. Some doctors and chiropractors employ or refer out to massage therapists.
  • Note the attitude of the practitioner and the environment where he/she works. Is he/she professional? Respectful? Most important do you feel comfortable with this person. A practitioner must inspire your confidence and trust.
  • Beware a massage therapist who claims they can “cure” you. Massage therapists are not permitted to diagnose illness. Most will agree that their work is geared toward relaxation and/or helping with a particular condition, which enables the body to better heal itself.
How often you receive massage largely depends on your level of stress, amount of physical activity, and need for performance. Regular massage, like regular exercise is an investment in your body. While one session of massage will have a certain impact, massage therapy on an ongoing basis has a cumulative effect. For example, your goal may be to help manage pain and discomfort. If you wait until the pain becomes severe enough to constitute another visit then you probably have waited too long. Regular visits will help your body heal itself better and keep you free from pain. Not only does massage help keep your soft tissues feeling and functioning better, it helps your body relieve and deal with stress, which in some cases can be the underlying cause of many problems. One way to think about achieving your goals with massage is, “Results will show up when you do.”
After a consultation with your massage therapist you will be guided to the massage table along with instructions on how to position yourself. Removing clothing prior to treatment is not necessary, the best approach will be determined by you and your therapist. If you plan to remain clothed be sure to wear loose and comfortable clothing. You may also be asked by your massage therapist to bring shorts and a loose fitting t-shirt for some therapies. You will be draped appropriately at all times by a sheet and warm blanket. Although sometimes it is easier to manipulate soft tissues with direct contact to the skin removing any clothing is not required. It is best to discuss any concerns you may have with your therapist before starting to make sure you are as comfortable as possible.

Cancellation & Rescheduling Policy

A 24 hour notice is required before cancelling or rescheduling your appointment. This allows us time to fill that reservation. If 24 hour notice is not provided you will still be responsible for the full price of service, due same day. In turn, we will offer the same 24 hour notice if we are unable to honor our appointment with you. If we must give less than 24 hour notice, we will reschedule your appointment for our next available time.

Arriving Late

We understand that life happens and we will do our best to accommodate should you run late. We generally can work within a small delay, however if things run 10-15 minutes or longer, we must still end your appointment at the scheduled time in order to be on time for our next appointment. Full price will be charged for the actual scheduled appointment time. In return, we will make sure we are on time, and if for some reason we are not, we will give you the time back or adjust the price of the session.

Missing your Appointment

If you are unable to make your appointment and do not contact us to let us know, you will be charged the full fee of service. An invoice will be sent to you for the missed appointment and will need to be paid the day of your appointment.

Thank you for your understanding.

  1. Online is very easy, very convenient Schedule Now
  2. By E-mail – Send us a message with your name and when you would like to schedule. Email us your request to appointments@simplewellnessmassage.com
  3. By phone, Talk to us directly or leave a message with a time or day that works best for you so we can be better prepared if we need to call you back. 402-780-1707
  4. Standing appointments. Set up a recurring appointment with Simple Wellness Massage at your next appointment.

Tips for making an appointment Online

  • If you do not receive a confirmation e-mail, your appointment process was not completed and you will not have an appointment! This can happen if you are using unstable WIFI or issues with our server. This is rare when this happens but ff you are unsure about your appointment, please contact us.
  • Same day appointments are available by phone or text message. The online system allows you to make an appointment up to 3 hours in advance, if you are looking for a last minute appointment please call our office.
  • In case you need to change your appointment, you can make changes in the system or give us a call and we would be happy to assist you.

If you have any questions feel free to call! 402-780-1707